|
Welcome to KitchenWidgets.co.uk Help.
KitchenWidgets.co.uk is committed to being the most customer-centric company. With this in mind, we've made it easier than ever for you to get answers to your questions.
If you can't find your answer below, you may choose to contact us through the Contact Page. We're here to help you!
Placing Your First Order
This page contains step-by-step instructions on how to place your first order.
Find what you want to buy.
If you already know what you want to buy, the easiest way to find it is to type its name in any of the search boxes around the website.
To get more information about a product, click its name to see its product information page. There you'll find:
image/s of the item
the item's availability
background information
reviews
the opportunity to buy the item from Marketplace sellers
the buttons you need to add the item to your Shopping Basket
Add it to your Shopping Basket.
The Shopping Basket is where you store items you intend to buy. You can always delete items from the Shopping Basket . When you find what you want (or what you might want) click the "Add to Shopping Basket" button on the item's product information page.
If you can't see an "Add to Shopping Basket" button, it's because the item is not available. If there's a "New" or "Used" link in the "More Buying Choices" box, click it to access a list of alternative sellers for the item.
When you've added everything you want to the Shopping Basket, click "View Cart" in the top right-hand corner of the page.
To start filling in the order form, click the "Proceed to checkout" button.
You will now be directed through the Amazon Checkout website.
The instructions below outline each ordering step.
Sign in
Enter your e-mail address, select "I'm a new customer" and click the "Sign in" button. The e-mail address you provide here will be the only e-mail address we can use to communicate with you about your order, so please double-check it. You must use your own e-mail address, even if you're buying something for someone else.
Note: don't fill in the password field--you'll be asked to provide a password later in the process.
Enter a delivery address
Tell us where you'd like us to send your order, and let us know if any of the items are to be gifts (if so, you'll be given a chance to order giftwrap and add a gift note).
Select a delivery method and delivery option
Consider how quickly you'd like to receive your order, and choose a delivery method. If the order is for UK delivery, and it qualifies, you will be able to select free Super Saver Delivery as your delivery option. Super Saver Delivery is not the default delivery method because the total delivery time (from when you place your order to when it arrives) for Super Saver Delivery is 2-4 days longer than for First Class delivery. See also Delivery Rates.
If there's more than one item in your order, you'll be given the following delivery options:
- Group my items into as few deliveries as possible
- I want my items faster. Dispatch items as they become available (at additional cost)
If you choose the first option, we'll show you the minimum number of deliveries needed to complete your order. If you choose the second option, we'll dispatch items to you as they become available, beginning with those already in stock. You'll be charged for each separate delivery.
The delivery charge for your order will be displayed on the order summary page just before you submit your order.
Provide a password and method of payment
Choose a password for your account. We will not provide the password for you. You'll be able to use your e-mail address and password to make changes to your order and account information any time you like, so make sure you remember which e-mail address and password you used.
Next, let us know how you want to pay for your order. We accept Visa, Delta, Visa Electron, MasterCard, Eurocard, American Express, Maestro, Solo, cheques or postal orders (denominated in Pounds Sterling) and Amazon UK gift certificates as payment. All orders must be prepaid. If you're paying with a credit or debit card, enter the number without spaces or dashes.
Review and submit your order
Check the information you've provided and make adjustments by clicking the "edit" button next to the relevant information. When you're ready, click the "Place Your Order" button to submit your order. We'll then send you a confirmation e-mail message. We'll also send you an e-mail message when we dispatch the order to you.
Tracking your order
After placing your order you can make changes to it, using Your Account right up until we start to process the order. You can also see the estimated dispatch date (when we'll send the order to you) and estimated delivery date (when it should arrive at its destination).
Back to Top
|
